Sorry to hear about the broken crock Jo, how terrible.
Ian at Redback Trading is very helpful so I hopeful that he can sort it all out for you. Did you take out insurance on the crock? Mind you I probably wouldn't have thought about it myself.
Speaking of Redback Trading, I was in their site having a look today as I wanted to order some new wide mouth jars and was surprised to see how they have expanded since my last visit.
Good Luck with it all,
Kathleen
